Analyst 3 – Customer Insights and Program Analytics
| Company | Comcast |
|---|---|
| Location | Philadelphia, PA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- In-depth experience, knowledge and skills in own discipline
- Bachelor’s Degree
- 5-7 years of relevant work experience
Responsibilities
- Evaluates sell-out levels and makes proactive recommendations to maximize revenue from available inventory
- Conducts analyses of inventory, rate and sales practices to develop sales product efficiencies
- Works with and advises the Manager on weekly rate cards based on inventory skims
- Collaborates with Sales and Traffic/Operations Management to develop, evaluate and recommend technical and systematic procedures that make process flow more efficient
- Identifies problems and recommends solutions
- Works closely with Specialist(s) to manage the placement of specialized programming
- Coordinates the flow of information and communication between Sales, Sales Support and Traffic departments
- Leads and mentors Sales Support Representatives to help facilitate the completion of accurate work
- Provides oversight to overall sales support processes and offers necessary guidance
- Assists with the training and mentoring of new and existing Product Support Analysts on all sales-related procedures and paperwork requirements
- Keeps abreast of sales strategies, trends, initiatives and best practices within the Company and competitive landscape
- Consistent exercise of independent judgment and discretion in matters of significance
- Regular, consistent and punctual attendance
- Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
- Other duties and responsibilities as assigned
Preferred Qualifications
- Possessing a combination of coursework and experience, or extensive related professional experience is desirable