RN Manager – Clinical Health Services

RN Manager – Clinical Health Services

Requirements

• Current license to practice as a registered nurse.
• Bachelor degree in nursing strongly preferred; Advanced degree preferred.
• Minimum of 3 years nursing experience.
• 5 years management experience preferred.
• Ability to independently manage and lead projects in a timely manner with minimal supervision, and ability to prioritize and effectively navigate multiple competing priorities.
• Demonstrated skill in problem solving, critical thinking, conflict resolution, and exceptional communication skills.
• A flexible and positive attitude, and a strong desire to change the traditional primary care paradigm.
• High emotional intelligence as evidenced by ability to evaluate/perceive a situation from multiple lenses and understand various perspectives in coming to problem resolution.
• Travel Required
• US work authorization
• Somebody who embodies being ‘Oaky’.

Responsibilities

• In collaboration with the central VP of Clinical Support, and the local regional leadership team, align on a plan to achieve quarterly and annual nursing goals in accordance with regional targets in patient care, quality, and experience. Support the care team nurses with achieving these goals, to meet Oak Street Health’s high standards of patient care.
• In partnership with local leaders, support the recruitment and hiring of clinical staff, hiring for fit to our values, mission, and promote team diversity to ensure staff are reflective of the communities we serve, while developing a strong pipeline particularly for new centers.
• In partnership with the centralized training function, ensure consistent and comprehensive onboarding for new care team Nurses/ MAs/ Phlebotomists.
• In collaboration with nursing leadership, support the development of and own the local execution of ongoing nursing development opportunities including but not limited to nursing grand rounds, specialized training programs, and annual clinical competencies.
• Prioritize clinical team member retention by creating an engaging culture that inspires commitment and encourages excellence and strives for equity and inclusion.
• Remain knowledgeable of industry standards and state regulations, and monitor and review best practices as necessary.
• Advise the regional and central nursing leadership teams about performance, and opportunities to improve care outcomes, quality, experience, and employee engagement.
• Collaborate with Central and Regional Leadership in implementation of clinical operational standards and processes to streamline operations and patient flow.
• Work with the clinical and leadership team to implement and execute new clinical services and programs, including addressing gaps and providing feedback on program improvement.
• Leverage central policies and procedures, and refine locally as needed, for improvement of patient flow and safety.
• Ensure the patient safety program goals and standards are executed consistently in the supported centers.

Preferred Qualifications

• Experience as a visionary and inclusive leader who inspires and motivates team members to perform their best, and align with our mission.
• Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously manage multiple projects with high level of quality and productivity.
• Demonstrated ability to effectively deal with ambiguity, including handling risk and uncertainty in a manner consistent with Oak Street Health values; flexible and adaptable.
• Ability to coach, direct, motivate, and evaluate nursing staff while prioritizing safe, consistent, and quality care for patients.
• A high degree of integrity, and be results driven.