Shop Support Specialist

Proven analytical, planning, and problem-solving skills
Demonstrated flexibility and ability to handle multiple priorities in a changing, fast-paced work environment
Ability to develop and mentor others
Accountability, responsiveness, thorough follow-up
Excellent communication skills while maintaining effective relationships
Ability to learn, process and present information effectively
Influencing with and without authority
2+ years of experience within a manufacturing production
Manufacturing Shop Trainer experience
Proficient in Microsoft Office suite of products
Ability to work Saturdays and holidays as needed

Conduct training as needed and coordinate training for associates in assigned shops to ensure the certifications necessary to achieve production goals.
Complete installation certifications and validations for assigned shops with the ability to assist other shops.
Create, implement, and audit standardized work instructions for ‘critical to quality’ roles to improve quality, efficiency, and training effectiveness.
Partner with the Operations Coordinator to maintain quality standards and investigate quality inspection fails to help accurately assign defects to the responsible associates.
Help coordinate quality containments and improvements.
Joint responsibility with Operations Coordinator for maintaining shop supplies, tools, machines and other production floor needs.
Support new accessory launches and associated training efforts.
Work with New Products throughout the development process to support the needs of production.
Complete location-specific responsibilities and special projects as directed by leadership.