Senior Manager – Offerings Management

Senior Manager – Offerings Management

Requirements

• 10+ years’ work experience in offerings management, business development or related areas
• Proven experience in leading and mentoring a team of product and portfolio management professionals
• Domain expertise involving educational software, SaaS, LMS platforms, and learning content
• Consistent track record in working cross-functionally to deliver solutions and services
• Track record of driving initiatives from conception to completion, working closely with development and operations teams
• BS in Computer Science, BA or equivalent experience

Responsibilities

• Lead, mentor, and develop a team of Offerings Managers and cultivate a collaborative and high-performance culture
• Help streamline and define new offerings for our Education users
• Champion the needs of schools/universities, educators, and students, inside and beyond the classroom
• Continually assess market needs and opportunities, adjusting priorities and/or securing support for additional investment as needed
• Use data, customer and competitive insights, and industry best practices to identify opportunities to create innovative capabilities and compelling user experiences
• Develop rolling multi-year roadmap, including creation and prioritization of key themes
• Define prioritized requirements and use cases as part of an overall offerings roadmap, collaborating effectively with product managers, designers and operations teams to optimize delivery of the education offerings
• Set measurable goals and KPIs
• Understand and manage metrics to analyze the impact of activities and projects, and refine as needed to create an environment of continuous learning and improvement
• Partner with marketing, documentation, support and other teams to build awareness of and affinity for our education offerings
• Deliver compelling presentations and demonstrations that engage both internal and external audiences

Preferred Qualifications

• Ability to form and maintain close partnerships and relationships with other stakeholders, as well as excellent communication skills
• Ability to present complex ideas clearly and to rally people around a vision. Excellent interpersonal skills with both local and remote teams.
• Ability to work in a team setting and/or independently as needed; self-starter.
• Ability to rapidly prioritize and continually learn/adapt to changing circumstances
• Highly enthusiastic, creative, with an entrepreneurial spirit and the desire to innovate.