Workplace Experience Coordinator

Workplace Experience Coordinator

Requirements

• 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)
• Competence in Microsoft Office Suite

Responsibilities

• Welcome visitors at reception and facilitate a warm introduction to the appropriate host. Provide hospitality services to waiting visitors such as information about office amenities, and food and snack options to make their visit more comfortable.
• Collaborate with employee resource groups, employee engagement teams, event teams, culinary and others to plan, facilitate, and host on-site activations that enhance the employee experience.
• Conduct regular checks of meeting rooms, collaboration areas, and work areas monitoring for cleanliness and general readiness, coordinating with the facilities team as needed.
• Conduct site tours as needed with an overview of the vision for the office and key features that support the workplace experience. Possess an in-depth knowledge of the neighborhood with the ability to make recommendations on services in the local area.
• Collaborate with the facilities team to communicate and implement scalable operational procedures for the efficient delivery of workplace services. Partner with the communications team to support and execute community-wide updates across various platforms.

Preferred Qualifications

• 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• Ideal candidate will have 5+ years in hospitality, retail, customer service, or food service management for a large corporation (10,000+ employees).
• Requires a High School Diploma, college degree preferred.