Senior Director – Credential Lifecycle Management
| Company | Visa |
|---|---|
| Location | San Mateo, CA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s, MBA, JD, MD |
| Experience Level | Senior, Expert or higher |
Requirements
- 12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD
- Requires 12+ years of relevant experience in product management and product strategy, experience in payments a must
Responsibilities
- Develop and implement a comprehensive strategy for the Visa Account Updater Suite and PAN & Credential Lifecycle Management across Visa.
- Align product strategies with Visa’s overall business objectives, ensuring innovative and competitive offerings in the market.
- Oversee the management of the Visa Account Updater Suite, ensuring seamless updates and enhancements.
- Manage the end-to-end lifecycle of primary account numbers (PAN) and credential solutions, ensuring security, efficiency, and compliance with regulatory standards.
- Collaborate with cross-functional teams, including technology, operations, sales, and marketing, to drive product development and execution.
- Enhance existing offerings and build new products that enhance the ease of use, adoption, and data quality.
- Stay abreast of industry trends and emerging technologies in payment solutions, particularly in account updater and credential lifecycle management and how they impact trends in eComm.
- Identify opportunities for innovation and enhancement of existing products, ensuring Visa remains at the forefront of the digital payment landscape.
- Identify opportunities to streamline all credential management within Visa products and services.
- Foster strong relationships with internal stakeholders, understanding their needs and ensuring product offerings meet or exceed expectations.
- Lead, mentor, and manage a high-performing team, fostering a culture of innovation, collaboration, and product management excellence.
- Ensure team objectives are aligned with Visa’s strategic goals and drive accountability for delivering results.
- Ensure all product offerings comply with relevant regulatory requirements and industry standards, maintaining the highest levels of security and integrity.
- Proactively identify and mitigate risks associated with product development and lifecycle management.
Preferred Qualifications
- 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience
- Incredibly proactive and self starter – must drive your own roadmap
- Demonstrated cross-functional experience in large matrix organizations
- Able to tackle shifting priorities at high speeds
- Self-starter, team oriented, collaborative, diplomatic, and flexible
- Proven track record of leading and managing complex product portfolios and cross-functional teams.
- Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
- Demonstrated ability to innovate and drive change in a fast-paced, dynamic environment.
- Experience with complex technical systems, APIs, and issuer and merchant systems.
- SWAN: Smart, Works Hard, Ambitious and Nice!