Sr. Executive Administrator
Company | Visa |
---|---|
Location | Washington, DC, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | Bachelor’s |
Experience Level | Senior, Expert or higher |
Requirements
- Minimum of 6 months of work experience or a Bachelor’s Degree
- Strong verbal and written skills in English, in particular being clear and concise
- Strong track record of calendar and schedule management for senior executives in fast-paced growth environments
- Exceptionally organized with dedicated attention to detail and records management
- Able to problem-solve and independently overcome obstacles including last-minute changes
- Able to meet tight deadlines and work under pressure
- Experience managing a high-volume of requests, tracking details, and working with numerous time zones (use of tools to manage calendar and requests)
- Professional and diplomatic, with exceptional interpersonal and relationship building skills
- Moderate (not beginner) skills for New Outlook, PowerPoint, and Excel
- Fluent in budget management, quarterly deadlines, financial reporting and contract basics
- Self-motivated, self-starter
- Capable copy editor with excellent grammar and grasp of the English language
- Experience with internal audits and best practices
Responsibilities
- Ongoing calendar management within a set framework designed by the principal
- Use a suite of Excel spreadsheets to record and monitor calendar time management
- Ongoing responsive and proactive methodical daily administration
- Clear communication on actions taken as well as those facing delays, or needing escalation
- Calendar blocking for dedicated work, document review, pre-event briefings, and travel time blocks
- Solve scheduling conflicts and emerging priorities while protecting blocks
- Ensure proper materials are prepared in advance of the Principal’s meeting (agenda, background notes, etc.)
- Act as the point of contact and administrative representative working with peers
- Summarizing complex scheduling questions in brief verbal and written communication
- Partner with internal and external contacts for a high-quality scheduling experience
- Manage multiple distribution lists and key groups
- Organize delegate coverage and planning handoff during absences for seamless support
- Lead by example as a reliable source to share best practices, grow skills through professional development, and adopt new productivity tools
- Organize air and ground transportation, accommodations, market office and travel logistics
- Collect quotes and preparing summary of options to review with the executive
- Booking early, within guidelines, and based on consultation with the Executive
- Check-in and ensure Executive’s personal preferences are accurate for air travel
- Consulting and collaborating with locally engaged team and colleagues
- Sending group invites for group meetings and events
- Detailed international travel planning, including summary planning documents
- Anticipate needs while traveling, such as booking workspace meeting rooms
- Oversee the necessary travel Visa, vaccination, and border/customs entry documents and requirements confirmed in advance
- Arrange catering and meal planning for individuals and groups
- Accountable for expenses and reporting (on time and complete) in compliance with Visa’s policies and guidelines
- Managing group expenses (as a USD card owner) for example supplies for a team meeting
- Negotiate and problem-solve with external partners and suppliers within policy
- Rapid response and step-by-step instructions for technical support
- Liaise with Executive IT
- Clear and ongoing, responsive communication on relevant updates, obstacles faced, and developments with impacts and the solutions to overcome
- Take minutes and notes during a meeting, then hold those committed to action items accountable
- Anticipate what information needs to be cascaded in a timely manner to the Leadership Team or other key stakeholders
- Liaise with hosts of Executive, plan logistics and details in advance, during, and after event
- Records management and filing systems for historical reference and speedy retrieval
- Transpose handwritten notes into Word, Excel, and PowerPoint
- Gather, organize, and format materials in advance of meetings
- Use templates, formatting guidelines, and corporate standards
- Operate with internal compliance and internal policies
- Draft basic correspondence letters of thanks and outreach
- Professional and reliably speedy responses to internal and external requests
- Discerning judgement and support for VIP guests and clients
- Confidently manage contact information and details
Preferred Qualifications
- 2 or more years of work experience
- 7 years minimum of relevant experience with increased levels of responsibility, working in global or multinational organizations