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Service Manager
| Company | United Rentals |
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| Location | Oakland, CA, USA |
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| Salary | $75000 – $120000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Senior |
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Requirements
- High School diploma required; trade-school degree a plus; bachelor’s degree preferred
- Valid driver’s license with acceptable driving record
- Extensive Equipment Fleet Maintenance and leadership experience
- 5 years’ service and maintenance experience and a minimum of 3 years supervisory experience
- Strong motivational and leadership skills
- Excellent customer service skills
- Strong knowledge of maintenance accounting and P&L
- Basic computer skills (Excel)
Responsibilities
- Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes
- Staff location adequately based on skills and workload
- Responsible for R&M, P&L and associated costs/budget
- Lead, plan, measure and continuous improvement of all service and maintenance performance metrics
- Oversee parts department activities, to ensure optimal customer service, technician/shops/OEC productivity and cost control
- Evaluate performance and promotability of team members. Identify and provide necessary skills training and regular coaching
- Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication
- Other duties assigned as needed
Preferred Qualifications
- Trade-school degree a plus
- Bachelor’s degree preferred
