Industrial Property Management Lead

Industrial Property Management Lead

Requirements

• Bachelor’s degree (B.A./B.S.) in finance or related field. MBA or advanced degree is a plus.
• Minimum of 10+ years of experience in commercial property management.
• Minimum of 10+ years of experience leading and managing a team.
• Real Estate Salesperson License, required within six (6) months of employment with JLL
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Proficiency in MS Office products and property management software (Yardi).
• Strong financial skills.
• Ability to multi-task and effectively organize responsibilities to achieve portfolio goals and objectives.

Responsibilities

• Leading and managing the industrial property management team, ensuring high performance, collaboration, and professional growth.
• Providing guidance and support to the team, including general managers, assistant general managers, engineers, administrative support, and service partners.
• Fostering a positive and inclusive team environment, encouraging teamwork, innovation, and continuous improvement.
• Overseeing, managing, and developing staff within the industrial property management team, ensuring open communication, engagement, and empowerment.
• Keeping employees informed and involved in key decisions and establishing goals and objectives for managers and supervisors that align with strategic objectives.
• Overseeing the recruitment of qualified professionals within the portfolio, ensuring the team has the necessary skills and expertise.
• Planning and conducting training programs for managers’ meetings to enhance knowledge sharing and professional development.
• Developing and implementing best practices for industrial property management, ensuring industry-leading service delivery and client satisfaction.
• Striving to grow the JLL industrial property management platform in the market, expanding the client base and enhancing market presence.
• Managing a profitable P&L for multiple assets, monitoring financial performance, and identifying opportunities for cost savings and revenue growth.
• Ensuring the implementation of JLL standards on newly acquired properties and maintaining adherence to standards on existing properties within the portfolio.
• Participating in the development and implementation of strategically oriented plans to meet the division’s management service’s needs.
• Contributing to the formulation of strategies for growth and service expansion within the industrial property management sector.
• Responsible for ensuring successful market audits, maintaining compliance with corporate and industry standards.
• Taking a national leadership role within the industrial property management team, representing JLL to national and local clients.
• Supporting leasing goals by maintaining strong client relationships, understanding their needs, and providing exceptional service.
• Playing an active role in the preparation, presentation, and development of new business opportunities for industrial property management.
• Identifying and cultivating favorable new management opportunities within the industrial property sector.
• Working closely with the regional manager and national lead on pursuing new business opportunities, contributing to business growth and market expansion.
• Taking on a national CRM (Client Relationship Management) role, building and maintaining strong relationships with clients.
• Serving as a trusted advisor to clients, understanding their strategic objectives, and providing innovative solutions and industry insights.
• Maximizing client satisfaction by aligning property management services with their needs and delivering value-added offerings.
• Overseeing and ensuring the successful start-up of key property management assignments, providing guidance and support in the initial stages.
• Responsible for negotiating management agreements for industrial properties, ensuring terms are favorable and aligned with client needs and JLL standards.
• Monitoring and forecasting corporate income and expenditures for the respective industrial property markets.
• Ensuring timely delivery of all required reporting, both internally and to clients.
• Completing and/or tracking all maintenance CAM (Common Area Maintenance) fee and management fee billings to ensure accuracy and timeliness.
• Maintaining accuracy of SharePoint sites and updating CRM data.

Preferred Qualifications

No preferred qualifications provided.