Facilities Coordinator

Facilities Coordinator

Requirements

• 2+ years of experience in a customer-facing role
• Prior experience in events planning/coordination
• Proven track record of providing exceptional customer service
• Proficiency in Microsoft Office, including Excel
• Resilient and adaptable personality, with a strong desire to learn and grow professionally
• Ability to multitask effectively and maintain professionalism under pressure

Responsibilities

• Help plan and achieve team goals
• Provide general support for facility needs
• Manage office supplies and pantry operations (stocking cups, coffee, condiments, paper, printers, etc)
• Assist with meeting and conference room bookings
• Help organize and run site events
• Schedule and coordinate maintenance work, including routine upkeep
• Maintain overall office conditions to ensure space is in working order
• Keep an eye on overall office conditions
• Welcome and assist clients, visitors, and guests, and follow up with customers to ensure satisfaction
• Support front of house/reception services as needed (answer phone calls, visitor management, conference and event support)
• Guide vendors and service providers to minimize work disruptions
• Work with the security team on safety matters
• Help with budget requests and reports
• Investigate and explain budget differences
• Perform other tasks as assigned

Preferred Qualifications

• Excellent communication skills, both verbal and written
• Strong interpersonal skills for interacting with diverse stakeholders
• Proactive problem-solving ability
• Time management and organizational skills
• Attention to detail and accuracy
• Adaptability and flexibility in a dynamic environment
• Team player with collaborative mindset
• Ability to take initiative
• Leadership potential and ability to take initiative
• Conflict resolution skills
• Active listening skills