Senior Facilities Manager

Senior Facilities Manager

Requirements

• Undergraduate degree in business administration, engineering, engineering technology or related field recommended
• Minimum 5 years in vendor or facility management of multi-building operations
• Mechanical, electrical, plumbing and fire suppression system knowledge of commercial/critical facilities
• Self-motivated to work in a remote environment
• Strong interpersonal skills, ability to communicate well in both oral and written reports
• Strong organization skills and collaborative management style
• Strong proficiency in MS Word, Power Point, and Excel (for reporting and reconciling data)
• Strong proficiency in CMMS systems
• Valid California driver’s license
• Must live within the client territory and the territory in which you manage

Responsibilities

• Cultivate, own, and maintain a trusted working relationship with client representatives (JLL or external) and 3rd party service providers.
• Communicate/escalate with appropriate parties (manager, client, vendors, etc.)
• Lead and manage JLL staff including direct reports to deliver contracted services.
• Facilitate meetings including agendas and after-action item reports.
• Exercise leadership and management skills in a matrixed environment to achieve results.
• Lead and manage all services for all contracted hardservice suppliers. Ensuring services are delivered consistently with agreement terms
• Lead and assist with receiving and dispatching of work requests to vendors, landlords, or other 3rd party service providers
• Lead and manage Facilities Coordinators to support operations
• Manage and coordinate scheduling of 3rd party maintenance activities
• Manage and coordinate work with 3rd party vendor, including tracking work order completion, vendor and client follow up, and reviewing subcontractor invoices
• Ensure all site management and operations practices follow company, Master Service Agreement (MSA) requirements, and client standards
• Demonstrate an understanding of Mechanical, Electrical and Plumbing and regulatory requirements as it pertains to 3rd party vendor responsibilities
• Build and manage operating budgets – including monitoring, analyzing and accurate reporting adherence. Understand, explain, and report results and variances.
• Manage budgetary requests, analysis and operational reporting: monthly and quarterly, as needed
• Read and understand the applicable Service Level Agreements and associated financial impact.
• Apply a programmatic approach to routine tasks, small projects, and other requests to support delivery of services and increase customer satisfaction.
• Lead, manage, and assist JLL operations team with tactical planning, goals, objectives and execution.
• Recommend, plan, and execute continuous service quality improvements
• Lead, manage, coordinate, and support meetings with service providers and other stakeholders
• Lead and manage direct reports to achieve the Key Performance Indicators
• Conduct root cause analysis (RCA) for any vendor failures and support client RCAs
• Perform other duties, activities, or projects as assigned

Preferred Qualifications

No preferred qualifications provided.