Premium Seating Guest Services - Vip

Premium Seating Guest Services – Vip

Must be at least 16 years of age.
Customer service, friendly attitude, and good communication skills.
Ability to perform duties in a professional manner and appearance; ability to make independent and good judgment decisions within proper policies and procedures.
Availability on event dates, primarily evenings and weekends.
Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by the employer for a visa.

Deliver exemplary customer service to help maintain customer loyalty.
Greet guests and scan tickets upon entry to the venue, ensuring tickets are for the appropriate event.
Assist guests with locating their seats.
Check tickets for entry into VIP/ premium seating locations throughout the venue during the event.
Guide guests to exits or provide other instructions or assistance in case of emergency.
Assist with guest complaints, giving directions, and keeping the venue safe, clean, and presentable.
Monitor the crowd for behavior that needs to be addressed by venue management or law enforcement personnel.
Participate in the post-show cleaning of the venue.
Provide great customer service to all of our guests to ensure a memorable experience.
Perform all other duties as assigned or needed.
The position requires you to be able to work during all weather conditions since this is an outdoor venue.
This position will require you to work past 11:30 PM on most nights, which may result in the inability to take public transportation home on event days.
Position requires constant walking or standing in one place for long periods.
Any operational tasks designated by the Operations Manager and General Manager.

No preferred qualifications provided.