Field Service Helper
| Company | PosiGen |
|---|---|
| Location | Lafayette, LA, USA |
| Salary | $18 – $20 |
| Type | Full-Time |
| Degrees | Associate’s |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- High school diploma or trade school degree in a discipline related to construction or building sciences.
- Must possess a valid state driver’s license with a minimum of three years of driving history, a clean driving record, and access to reliable transportation.
- Comfortable and capable of working on ladders, scaffolding, roofs, or in confined spaces such as crawl spaces, attics, or under mobile homes.
- Proficiency with computers and various applications, including MS Office, Dropbox, and Salesforce (CRM). A strong willingness to learn and adapt to technology across devices (laptop, tablet, smartphone).
- Must be flexible with scheduling to accommodate customer availability.
- Willing to complete the pre-employment screening process.
Responsibilities
- Observe and assist: Shadow experienced PosiGen technicians on various job sites to learn about PV system installation, energy efficiency techniques, and safety procedures.
- Hands-on learning: Gradually take on increasing responsibilities under direct supervision, such as assisting with equipment installation, conducting basic site inspections, and performing minor repairs.
- Develop technical skills: Learn to use tools and equipment, interpret technical documents, and troubleshoot basic issues related to PosiGen’s PV systems and energy efficiency solutions.
- Customer interaction: Observe and participate in customer interactions to develop communication and problem-solving skills in line with PosiGen’s values.
- Documentation and reporting: Assist with completing paperwork, uploading data, and maintaining accurate records according to PosiGen’s procedures.
- Continuous learning: Actively participate in PosiGen training sessions, study relevant materials, and seek guidance from mentors.
- Adhere to all organizational policies and OSHA requirements, including participation in mandatory safety training.
- Maintain a clean and organized workspace, strictly following safety guidelines and protocols.
- Assist with troubleshooting and repairing photovoltaic (PV) systems as directed by technicians.
- All other duties as assigned.
Preferred Qualifications
- 1–3 years of roofing experience preferred.
- Prior residential solar experience is highly desirable but not required.
- Customer service experience preferred.
- General knowledge of installing energy-saving materials and associated tools is preferred.