Business Operations Manager-Meetings and Events

Bachelor’s Degree
Experience in project management required
3-5 years of corporate industry experience, Meetings & Events background strongly preferred
Proven ability to interact with C-Level management
Experience supporting a program with multiple stakeholders, evaluating existing systems and processes within own discipline in order to support the business
Previous experience with international and virtual team members
Strong organizational and analytical skills, excellent written and oral communication skills
Strong analytical and problem-solving skills; ability to use data and metrics to back up assumptions and develop business cases
Demonstrated ability to work cross-functionally with other business, product and tech teams
Innovative, hands-on, results-oriented mentality, great use of process improvements and ability to meet tight deadlines

Lead and manage multiple M&E projects from initiation to completion, ensuring timely delivery of project deliverables
Build relationships with key stakeholders to collect internal customer needs
Manage resource allocation across projects, optimizing team capacity and capabilities
Develop and maintain project plans and schedules
Assess impact of upcoming projects and initiatives on team capacity and capabilities
Conduct regular project status meetings and provide updates to key stakeholders
Identify and mitigate project risks and issues
Communicate with M&E Client Leadership and assist with program management and initiative implementation. Ensure effective information flows up and down the team
Manage special projects

Creative thinker
Highly developed problem-solving skills
Excellent written, verbal and interpersonal communication skills
Proficient with Microsoft Office (Word, Excel, PowerPoint), SharePoint and project management tools
Understands travel and events technologies and ecosystems
Strong influencing skills and presentation skills
Maintains a sustainability mindset in all activity