Sales Support Representative-Residential Builder
| Company | Ferguson |
|---|---|
| Location | Houston, TX, USA, Austin, TX, USA, Fort Worth, TX, USA |
| Salary | $18.71 – $31.41 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- 0-3 years of sales and/or customer service experience is preferred
- Exhibit strong skills for sales, including the ability to upsell
- Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner
- Ability to react well in a fast-paced environment & follow through on commitments
- Highly motivated and customer service oriented mentality with ability to build relationships is a plus
- General digital literacy including Microsoft Office
- Ability to quickly learn product knowledge and processes
Responsibilities
- Work together with Sales associates to support customer needs by determining the best products and solutions
- Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders
- Coordinate deliveries on behalf of customers
- Answer sales calls for general information, addressing and resolving customer concerns or questions
- Ability to effectively use customer relationship management (CRM) system and phone system
Preferred Qualifications
- Highly motivated and customer service oriented mentality with ability to build relationships is a plus