Director – Business Consultant

Director – Business Consultant

Requirements

• 8+ years of management consulting, user experience design, or technology/process transformations. At least 5+ years facilitating programs with cross-functional teams.
• Demonstrated success driving organizational change for clients or internally within an organization.
• Proven experience presenting program outputs to executive leadership audiences.
• Excellent communication and presentation skills; dynamic (persuasive) in presenting ideas to clients and prospective clients from VP to C-level.
• Deep understanding of Data & AI industry trends and the overall SaaS landscape.

Responsibilities

• Partnering closely with Sales SVPs on where we can remove selling friction through customer engagements & interactions.
• Provide the business the right materials and ways of working to accelerate the success of our solutions & product portfolio, while helping customers have more confidence and clarity around what Salesforce is the best strategic partner for them.
• Collect and analyze the voice of the customer (VoC) and product advisory councils feedback to understand customer needs, pain points, and preferences to guide GTM and product strategy decisions.
• Engage with customers, partners, and analysts to identify unmet needs, pain points, and evolving priorities in Canada.
• Assess with the team where we are having growth success and develop strategies for where we need to improve. Collaborate with industry leadership in order create new growth mechanisms.
• Lead pre-sales consulting with enterprise customers through business case development, executive workshops, and discovery sessions. Guide customers from initial ideas to outcomes by facilitating internal and customer resources.
• Bring rigor to a customer’s decision making process by running workshops, presenting and evaluating solution options, and driving consensus among key stakeholders.
• Help our customers develop new decision frameworks and governance processes that continue to deliver value far beyond a particular engagement.
• Build relationships across OU to gain buy-in and measure strategy success/failures to help org pivot accordingly across our efforts and accounts.
• Co-create / cross-functionally orchestrate go-to-market strategies for Canada solutions, including solution packaging, pricing, customer-facing engagement materials, and sales enablement and ensure analysis appropriately informs GTM approach and materials.

Preferred Qualifications

No preferred qualifications provided.