Consumer Loan Processor II
Company | TD Bank |
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Location | Mt Laurel Township, NJ, USA |
Salary | $22.5 – $32.5 |
Type | Full-Time |
Degrees | |
Experience Level | Junior, Mid Level |
Requirements
- HS Diploma or GED required
- 1+ years loan documentation experience
- Detail oriented
- Working knowledge of Bank loan products and policies
- Proven ability to handle heavy workload and meet stringent deadlines
- Solid oral and written communication skills, with ability to interact effectively with all customers, both internal and external
- Working knowledge and understanding of regulations from different states
- Strong PC skills
- Flexible work schedule (rotation of nights and/or weekends as required)
Responsibilities
- Contacts customer directly to obtain conditions placed by lender or underwriter
- Reviews all required support materials, such as titles, and flood certifications to prepare files for closing
- Prepares required loan documentation for approved loan applications such as disclosures
- Provides support to customers, branches and lending staff as needed
- Assists in testing new systems and documentation software
- Collects and reviews all conditions placed on loan by lender or underwriter
- Contacts customers to collect and review additional information needed to close the loan as necessary
- Answers phone calls in queue as well as personal line to assist customers
- May assist in training the Loan Processor I
- Advises customers regarding changes in rate and term.
Preferred Qualifications
- Knowledge of lending software preferred
- Strong communication skills preferred
- Strong customer service skills preferred
- Strong organizational skills preferred
- Strong time management skills preferred