Senior Application Engineer

5+ years of experience in software engineering roles, ideally in high-growth, tech startup environments, with a proven track record of delivering production applications, tools and services
2+ years of experience in a role focused on enabling customer and partner development
Deep expertise in APIs protocol, frameworks and technologies including REST, OAuth, Open API, HTTP(S)
Experience and expertise building enterprise grade client-side applications and tools in Typescript / Javascript, Python or similar languages
Familiarity with client-server architectures and CI/CD environments
Proficiency in modern testing frameworks (e.g., Jest), debugging, profiling, and performance monitoring
Strong communication and technical writing skills, with the ability to write high quality customer-facing technical documentation
Curiosity about large language models, prompt engineering, and next-gen search experiences that shape how developers learn and solve problems
Experience (or a deep interest) in resonating with a technical audience. You speak the developer ‘language’ and know how to position products for their unique challenges

Develop, maintain, and support our customer and partner-facing developer portal
Build self-service tools for clients and partners to integrate core platform capabilities with external workflows and applications
Build, maintain and support connectors and applications to popular integration platforms such as Zapier and Workato
Collaborate with customers and partners – providing solutions and approaches to handle complex ERP, CRM and SaaS workflows and integrations
Enable internal and external stakeholders by providing documents and guides to existing and new features and functionality
Support customers and partners through their implementations, providing diagnostic and troubleshooting support
Write modern code that is clean, well-tested, and reusable, with high test coverage and documentation
Collaborate with QA engineers to ensure high-quality, precision software releases
Propose recommendations, build prototypes, and provide feedback on new features and experiments
Promote, teach, and enforce documentation and engineering best practices
Mentor and provide technical guidance to engineers within your team and across the organization
Communicate effectively with internal and external stakeholders, including customers and partners

Experience (or a deep interest) in resonating with a technical audience. You speak the developer ‘language’ and know how to position products for their unique challenges