Outreach Specialist
| Company | Guaranteed Health |
|---|---|
| Location | Palo Alto, CA, USA, Fremont, CA, USA, San Jose, CA, USA, Santa Clara, CA, USA |
| Salary | $44 – $44 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior, Mid Level |
Requirements
- Minimum of two (2) years in sales and marketing, preferably in healthcare
- Proven track record in healthcare business development, community engagement, or partnership sales (preferably in Medicaid or complex care delivery settings)
- Deep understanding of regional healthcare ecosystems and social determinants of health
- Exceptional relationship-building skills and the ability to work cross-functionally across clinical, operational, and external stakeholder teams
- Strong analytical skills; able to interpret population health data and apply insights to outreach strategy
- Knowledge regarding Value Based Care, SaaS products, and current AI offerings and capabilities
- Excellent verbal and written communication skills
- Passion for advancing health equity and improving care for underserved populations
Responsibilities
- Identify, engage, and formalize partnerships with organizations that serve potential referral populations, including hospitals, primary care practices, community-based organizations, behavioral health providers, managed care plans, and others
- Leverage market intelligence and patient population data to strategically target high-potential partners across both verticals (end-of-life care navigation and enhanced care management)
- Collaborate with internal stakeholders to align outreach strategies with organizational priorities and geographic focus areas
- Act as the primary point of contact for external referral partners, ensuring clear and consistent communication with internal clinical and operations teams
- Facilitate seamless referral workflows, service onboarding, and partner education
- Monitor partnership performance and satisfaction, troubleshoot issues, and identify opportunities for enhanced collaboration and service improvements
- Build and manage relationships with external data partners (e.g., health plans, hospital systems, HIEs) to enable timely identification and outreach to eligible patients
Preferred Qualifications
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No preferred qualifications provided.