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Video Operations Technician
| Company | Comcast |
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| Location | Centennial, CO, USA |
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| Salary | $21.86 – $32.8 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Mid Level, Senior |
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Requirements
- Content Management – Isilon, Cloudian, and AWS retrieval and monitoring
- Workflow Optimization – Working with multiple groups to ensure efficiency of content delivery
- Production Reliability – Maintain on time deliveries and training for workflows across multiple groups
- Video and IP Asset Delivery – Broadcast and VOD content delivered to specified locations
- Ability to identify Audio and Video Levels
- Familiarity with Premiere Pro, Vantage, Switch/GLIM player, Digital Media handling
- Strong attention to detail
Responsibilities
- Ensures that all content is published in production within service level agreement.
- Verifies media and metadata are error-free. Works with content provider to resolve errors.
- Detects and fixes missing metadata to ensure proper placement and display of video across platforms.
- Verifies that all media and metadata follows the current specifications.
- Receives and processes media and metadata from content providers.
- Supports coordinators, ensuring that issues they identify are being resolved.
- Audits partner delivery (compare pitch list vs. received).
- Uses daily metrics report to react to and improve upon content partner or delivery issues.
- Builds and maintains content partner relationships with their peers.
- Troubleshoots or escalates issues that occur within the Video Operations value chain.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Preferred Qualifications
