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Senior Technical Writer

Senior Technical Writer

CompanyFigure AI
LocationSan Jose, CA, USA
Salary$55 – $70
TypeContract
DegreesBachelor’s
Experience LevelSenior

Requirements

  • Technical writing experience (software and/or hardware) with knowledge of relevant content development tools
  • Bachelor’s degree, certificate in Technical Writing, or equivalent professional experience
  • Strong attention to detail, strong personal organization, collaboration, and time management skills. Ability to be creative and open-minded when approaching problems
  • Markup language experience (such as HTML, XML, DITA XML, or SGML)
  • Structured authoring tool experience (such as oXygen, XMetaL, structured FrameMaker, or Arbortext Editor)
  • Content Management System (CMS) experience (such as SDL/RWS, etc.)
  • Style guideline experience (Simplified Technical English, S1000D, MIL-STD, MMSTP, or custom style guide creation or contributions)
  • Great communicator

Responsibilities

  • Develop, update, and manage Operational Process Manuals, Repair Manuals, Safety Information Guides, and other essential documents
  • Gather information from subject matter experts (such as engineers, software developers, product managers, safety leads and technicians) to ensure accurate and effective documentation
  • Standardize content using documentation tools
  • Assist in creating operator and technician-friendly training content, including step-by-step guides and visuals
  • Create dashboards and tracking tools to monitor documentation updates, report progress, and optimize content based on feedback
  • Develop new and/or revise existing content as necessary and on-time, based on the request
  • Create and own a change request and revision control process for all published documentation. Manage said tasks in a collaboration software dashboard such as JIRA.

Preferred Qualifications

    No preferred qualifications provided.