Safety Services Sr. Culture and Leadership Consultant

Safety Services Sr. Culture and Leadership Consultant

Requirements

• Extensive experience in the fields of practice or related industries and leadership.
• Exceptional training/facilitation skills – dynamic engagement style that fosters open conversation, problem-solving and learning by diverse teams.
• Experienced in crafting and delivering compelling oral presentations to diverse audiences, utilizing effective communication techniques, visual aids, and storytelling strategies to ensure engagement and clarity.
• Polished and professional presentation style demonstrating the ability to command an audience with confidence and credibility.
• Strong business management acumen.
• Knowledge of collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner.
• Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately.
• Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
• Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

Responsibilities

• Lead the customer consulting relationship once a contract is in place, including scheduling all deliverables.
• In collaboration with the Industry Account Manager, formulate a long-term vision and strategic plan with each customer.
• Lead the fulfillment of all contract deliverables for assigned customers, utilizing standard materials and processes.
• Develop relationships with customer executives and key influencers to ensure effective leadership of safety culture initiatives and the allocation and deployment of resources necessary for success.
• Coach leaders to embrace and demonstrate a visible commitment to safety; direct and oversee the development of systems of accountability; and guide employee-led continuous improvement teams through the development and deployment of leading indicator processes that integrate safety into every part of the business.
• Support the overall continuous improvement of the customer’s safety culture as measured by leading indicators, lagging indicators and other approved metrics.
• Collaborate with individual team members from multiple functional disciplines (consulting, account management, product support and administration) to identify opportunities for process and materials improvement and participate in projects to continually enhance and grow Caterpillar culture and leadership solutions.
• Consistently demonstrate and role-model Caterpillar Values, and the values and behaviors expressed and taught by Caterpillar Safety Services. Demonstrate these values in customer-facing work and internal interactions. Recognize, through appropriate feedback, the demonstration of these values by fellow team members and customer contacts.
• Extensive travel required (up to 75% of working time). This position requires a high degree of accountability to achieve performance targets while working independently.

Preferred Qualifications

• Bachelor’s or Master’s degree in Business Management, Environmental Health and Safety Management, Psychology, Human Resources, Communications.
• Experience developing a safety management strategy.
• Serious Injury and Fatality (SIF) prevention experience.
• Experience applying Human and Organizational Performance (HOP) principles.
• Technical writing skills and experience, particularly in survey data interpretation.
• Continuous improvement, lean and change management experience.
• Operations experience in an oversight position with a track record of safety improvement.
• Certifications in safety management.