Regional Director – Central
| Company | Industrious |
|---|---|
| Location | Austin, TX, USA, Chicago, IL, USA |
| Salary | $160000 – $170000 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior, Expert or higher |
Requirements
- Must be located in Austin or Chicago. This role will have around 35% travel.
- Proven multi-site leadership experience in hospitality, retail, leisure, F&B or similar multi location, customer centric environments.
- You’ve managed managers and know how to develop leaders underneath you.
- Strong financial acumen and the ability to not only analyze a P&L, but solution and problem solve how to improve it.
- Excellent written and verbal communication, with proven collaboration skills
- Ruthless prioritization; clear examples of saying ‘no’ and sharing why
- Independent, strategic thinker, and natural problem solver
- Ability to inspire, influence, and coach others
Responsibilities
- Own member experience, sales, operations and P&L performance for your region, informed by quantitative and qualitative feedback
- Help to identify the right markets for us to grow within your region. You’ll attend regular meetings with our real estate team as they try to validate everything from market demand to pricing as we evaluate potential new locations.
- Oversee the launch of our new locations, working closely with our Real Estate, Design, Sales, Marketing and Launch teams.
- Strengthen your regional team (5-8 General Managers, each of whom manages teams of Member Experience Managers and Associates in their respective markets) and develop future Industrious leaders through positive role modeling, coaching, and performance management
- Serve as the regional face of the business, including playing a role in negotiations with large prospective members and resolving challenging member relations issues
- Make the business better by improving Industrious’ strategy, systems and processes
Preferred Qualifications
- You are a people-oriented leader who knows how to inspire and motivate your teams to dig deep, even when it feels hard to!
- You have a passion for coaching and developing talent – you love understanding what makes people tick and how to help them achieve their potential.
- You love exceeding goals and have the grit to work towards ambitious sales outcomes, best-in-class member experience, operations, and team engagement goals over a sustained period of time
- You are a structured problem solver and look forward to tackling network-wide questions to which there are no easy answers
- You do the right thing even when it would be easier not to – integrity is one of our core values
- You’re passionate about delivering best-in-class member experience and understand what great hospitality looks like.