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Community Account Executive
| Company | Comcast |
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| Location | Santa Clara, CA, USA |
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| Salary | $65343.75 – $108906.25 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Senior |
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Requirements
- Bachelor’s Degree
- 5-7 Years of relevant work experience
- Communication skills
- Customer Experience (CX) skills
- Presentation Skills
- Problem Solving skills
- Product Knowledge
- Project Management skills
Responsibilities
- Demonstrates expert knowledge of Comcast products, selling and promoting offerings to customers on-site within multi dwelling units.
- Meets and exceeds sales goals including net add improvement and penetration goals as established by local market.
- Drives customer acquisition, awareness, retention and interest in XFINITY products, bundles and offers at the national and local property level.
- Proactively follows-up with customer and property staff as appropriate regarding sales, product, technical or customer care issues.
- Develops strong working relationships with property management and leasing staff of MDU properties.
- Calls on and visits all new build MDU properties on regular and consistent basis prior to and following occupancy.
- May lead teams and initiatives.
- Effectively utilizes with high proficiency Microsoft Office, Google, Facebook, Twitter, mobile apps and other software programs and social media to drive online marketing efforts.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance.
Preferred Qualifications
- Some combination of coursework and experience may be considered.
