Administrative Support Specialist
| Company | Seneca Nation Group |
|---|---|
| Location | Santa Fe, NM, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- High School Diploma
- Ability to understand, interpret, and explain federal policy language
- Proficiency in administrative activities
- Proficiency using administrative software (MS Office Suite, claims processing software)
- Excellent written and verbal communication skills
- 5 years of combined experience in the following: Customer service, Data entry, Document development, Creating correspondence, Records management
- Must be a US Citizen
Responsibilities
- Provide exceptional customer service to all claimants
- Answer office phones
- Greet and check in all visitors to the office
- Schedule appointments
- Apply established procedures for handling all claims-related correspondence, including registrations by mail and upload
- Handle mail operations related to claims
- Upload claimant documents to claims files
- Coordinate claims among internal teams to ensure all are moving through the process timely
- Follow up on claim inquiries providing status updates
Preferred Qualifications
-
No preferred qualifications provided.