Infra Lead

7+ years of experience in SRE, DevOps, or infrastructure-focused engineering roles, ideally with experience leading or mentoring others
Strong experience with GCP, Kubernetes, Terraform, Node.js, Python, PostgreSQL, Redis, and observability tooling like Prometheus and Sentry
Proven track record of improving reliability, scaling systems, and reducing incident frequency and severity with high traffic systems
Strong incident management and root cause analysis skills—you know how to lead under pressure
Experience building and maintaining CI/CD pipelines and deployment safety tooling
Strong systems thinking, with the ability to identify failure points and proactively harden services
Deep sense of ownership and a desire to make infrastructure a force multiplier for the rest of the org

Own the reliability of Speak’s infrastructure across GCP, Kubernetes, and our Node.js/Postgres stack
Lead response for P0/P1 incidents, drive postmortems, and ensure we’re learning from every outage
Improve observability, alerting, and on-call processes so we catch issues before users do
Define and drive adoption of SLOs/SLAs for core systems and services
Build tools and frameworks to make reliability easier for product engineers—think safer deploys and infrastructure automation
Collaborate cross-functionally with Product, Engineering, and ML teams to ensure reliability is baked into everything we build
Set short term and long term roadmaps to ensure stability for our growing userbase
Be a thought leader and coach around SRE principles—blameless culture, operational maturity, and continuous improvement

Familiarity with cost optimization strategies in cloud-native environments
Background in security, chaos engineering, or disaster recovery planning
Contributions to internal tooling, automation, or developer productivity initiatives