Payments Pricing and Billing Solutions-Senior Product Associate

3+ years of experience or equivalent expertise in product management or a relevant domain area
Proficient knowledge of the product development life cycle
Experience in product life cycle activities including discovery and requirements definition
Developing knowledge of data analytics and data literacy
Ability to create and maintain strong collaborative relationships across functional groups and stakeholders at all levels, influencing outcomes and achieving results for the overall program
Demonstrated ability to work independently and thrive under pressure, proactively take initiative, solve complex problems, and deliver results working in a dynamic and challenging program

Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
Considers and plans for upstream and downstream implications of new product features on the overall product experience
Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
Writes the requirements, epics, and user stories to support product development
Manage product releases in an agile environment including crafting requirements, epics, and user stories to support product development
Evaluate test cases and test results against business requirements to provide signoff for implementation of new product features

Experience with large scale operations and transformation initiatives
Understanding of JPMC Payments Products, and Pricing and Billing lifecycle (front, middle and back offices)
Experience with JIRA and scrum master skills
Finance, general ledger and client profitability reporting experience is a plus