Senior Digital Product Advisor
| Company | Suncor |
|---|---|
| Location | Calgary, AB, Canada |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- Bachelor of computer science or equivalent degree in software designUniversity degree in business or related discipline
- 5+ years of relevant experience
- Previous experience in development and deployment of IT Technologies
- Previous experience in digital product management, agile execution, and user centric design
- Ability to communicate complex concepts with multiple stakeholders in a clear and concise manner
- Ability to prioritize and align future plans with Sales and Marketing long-term strategic objectives
- Strong business acumen to translate how technology enables business value and related costs, benefits and risks
- Advanced facilitating and negotiation skills with an ability to lead integrated teams to value-add decisions
- Alignment with our values: safety above all else, stronger together, operational disciplines, curiosity and lifelong learning, and act with integrity
Responsibilities
- Work with the product owner to prioritize the backlog of work for the Product Team based on the needs of the business
- Act as the subject matter expert for the commercial payments process end to end
- Write and maintain product requirements including the definition of done using Jira, Confluence, and other industry standard tools
- Work with the product team to validate new features as they are built to ensure that they meet the requirements
- Work with testing resources to ensure that key acceptance criteria are well defined
- Identify and implement process improvement opportunities
- Understand and anticipate trends for the product, competitive activities and opportunities in the marketplace
- Anticipate customer needs and provide value-added stakeholder solutions for the product area
- Communicate with the end users of the product and other stakeholders including but not limited to newsletters/other bulletins, webcasts, etc
- Ensure all SOPs (Site Operating Procedures) are accurate and up to date
- Balance operational break fix requirements with enhancements and innovation opportunities daily
- Collaboration with other Product or Project teams to ensure cross-system dependencies are met
Preferred Qualifications
- Prior experience with Fuel Retailing systems and/or Point of Sale technology is an asset