Implementation Consultant

Implementation Consultant

Requirements

• Experience in banking application implementations and knowledge of ACH/WIRE/ Foreign drafts/SWIFT and other payment methods.
• Proficiency in SQL and XML for data mapping and transformations.
• MQ and Linux knowledge.
• Experience in a Project Management or a consultancy role.
• Proven track record of managing high-value projects to conclusion whilst managing stakeholders.
• Demonstrate a capacity for critical thinking, problem solving and decision making.
• Great verbal and written communication skills.
• Excellent organizational skills.
• A responsible attitude.
• Energetic and positive.
• Good ‘people skills’ for building relationships with colleagues and customers at all levels.
• Calmness under pressure.
• The ability to motivate people.
• Good commercial awareness.

Responsibilities

• Leading the planning and delivery of customer projects, specifically WebSeries, C-Series and PCM projects.
• Facilitating the definition of the project scope, goals and deliverables.
• Proactively offering customers domain and subject matter expertise.
• Maintaining customer interaction and management, with sponsors, stakeholders and users.
• Generating customer-facing documentation including project plans and all associated management records.
• Providing timely and accurate internal status reports.
• Forecasting and delivering against financial targets, aligned to project deliverables.
• Building and maintaining an excellent level of knowledge of Bottomline solutions and the business problems that they solve.
• Collaborate with cross-functional teams (Product, Engineering, Sales and Support).
• Customize solution configurations based on client requirements, industry best practices and regulatory standards.
• Perform end to end testing on configurations in local systems for on premise solutions.
• Conduct requirement-gathering sessions, system demos and training.
• Act as the primary customer contact during the implementation lifecycle, providing regular updates and managing expectations.
• Identify potential project risks and develop mitigation strategies.
• Provide post-implementation support and knowledge transfer to clients and internal teams.
• Document implementation processes, configurations and client-specific solutions for future reference and compliance.

Preferred Qualifications

No preferred qualifications provided.