Associate Partner Success Manager
| Company | Curriculum Associates |
|---|---|
| Location | Austin, TX, USA, New York, NY, USA |
| Salary | $51250 – $84250 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- You have a Bachelor’s degree (Education or Marketing/Business preferred)
- You are an active listener with strong communication skills
- You have the ability to maintain accuracy and attention to detail in a fast-paced environment
- You possess strong organizational and time-management skills, along with the ability to multi-task
- You love to collaborate with a wide range of people and disciplines
- You have natural problem-solving and analytical capability
- You are comfortable or proficient in the following applications: Word, Excel, PowerPoint, and Outlook
- You are energized by the prospect of learning new technology and systems
- You are comfortable providing gentle push-back and guidance to educators towards best practices and a successful implementation
Responsibilities
- You’ll provide a high level of service and dedication to students and teachers across the country in achieving academic success via high-quality assessments and instruction; you’ll be an ambassador of CA
- You’ll own the development and execution of implementation planning for assigned accounts, thereby delivering task items effectively and on-time
- Through regular check-ins, you’ll address and resolve educator concerns and capture educator feedback on our products
- You’ll uncover trends in data that highlight student performance and needs, then leverage the data as a coaching tool towards equitable and engaging practices in the classroom
- You’ll notice and cultivate ‘champions’ and ‘partners’ in your assigned districts to strengthen program implementation
- You’ll partner with various members of our implementation service teams on retention through identification and quick intervention for ‘at risk’ accounts
- You’ll help secure renewals by developing strong relationships with key decision-makers and supporting users within the district, school, or organization
- You’ll support new and prospective implementations by retrieving information for proper set-up of accounts
- You’ll identify opportunities for expansions within existing implementations and relay this information to our sales team
Preferred Qualifications
- Though not required, we find educators within the K-12 space to be successful in this position given their knowledge of the complexities of managing a classroom, understanding of the unique educational landscape, and ability to instill buy-in from their fellow educators