Veterinary Hospital Manager
| Company | American Veterinary Group |
|---|---|
| Location | Blaine, MN, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior, Expert or higher |
Requirements
- Strong emotional intelligence, with demonstrated ability to empathize, communicate effectively, and build trust within the team
- Excellent communication skills, with emphasis on active listening and timely follow-up
- High level of self-awareness, with a willingness to receive feedback and continuously improve
- Skilled in de-escalation and conflict resolution techniques
- Negotiation and persuasion skills, with the ability to influence outcomes and build consensus
- Innate leadership skills, including humility, vision, and the ability to take calculated risks
- Confidence in decision-making and ability to inspire and motivate others
- Proven track record of being trustworthy, reliable, and maintaining confidentiality
- Prior management experience, preferably in a veterinary or related field, with a focus on leading and developing teams
- Teachable mindset, with a strong desire and ability to learn new concepts and skills
- Demonstrated accountability for actions and outcomes, with a proactive approach to problem-solving
- Team awareness, with a focus on fostering collaboration and inclusivity
- Ability to inspire and motivate team members to achieve goals and overcome challenges
- Strong assessment ability, with the capacity to evaluate performance and identify areas for improvement
- Proficiency in delegating tasks and leveraging team members’ strengths
- Capacity for immediate course correction in response to changing circumstances
- Commitment to collaboration and fostering a positive team environment
- Professionalism in all interactions, both internal and external
- Specific knowledge of veterinary practice operations and industry standards
- Critical thinking skills, with the ability to analyze situations and make sound decisions
- Flexibility to adapt to changing circumstances and priorities
- Effective time management skills, with the ability to prioritize tasks and meet deadlines
- Proactive approach to identifying and addressing issues before they escalate
- Strong business acumen, with an understanding of financial management principles and practice growth strategies
Responsibilities
- Oversee day-to-day operations to ensure efficient after-hours acute care delivery
- Foster a positive work culture
- Be the advocate for patients and uphold a ‘Pet-First, Client-First’ philosophy
- Ensure a compassionate and client-centric approach to pet care
- Nurture collaborative and mutually beneficial relationships with referring veterinarians and local businesses
- Serve as a prominent brand ambassador for UrgentVet within the local community
Preferred Qualifications
- Experience in veterinary medicine
- Experience in people management