Client Account Representative
| Company | Alphabe Insight |
|---|---|
| Location | Orlando, FL, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Bachelor’s degree in Business, Communications, or a related field (preferred)
- Proven experience in client services, account management, or a related role
- Strong interpersonal and communication skills
- Ability to manage multiple tasks and deadlines
- Proficient in Microsoft Office and CRM tools
- Problem-solving and negotiation skills
- Detail-oriented and highly organized
Responsibilities
- Serve as the primary point of contact for assigned client accounts
- Build and maintain strong, long-lasting client relationships
- Understand client needs and provide appropriate solutions
- Coordinate with internal teams to ensure client expectations are met
- Monitor account performance and prepare regular status reports
- Address client concerns promptly and effectively
- Assist in the development of client strategies and proposals
- Track and manage account renewals and upselling opportunities
Preferred Qualifications
- Bachelor’s degree in Business, Communications, or a related field (preferred)