Account Executive - Corrections

Account Executive – Corrections

3+ years of demonstrated successful customer facing sales experience managing complex processes
2+ years managing a book of business of mid-sized / enterprise level customers or consultative sales experience
Experience selling into the Corrections or Public Safety Markets preferred
Data management experience using Salesforce (preferred) or similar CRM
Understanding of Cloud technology
Able to clearly and directly articulate complex solution offerings across technical and non-technical audiences
Able to travel ~50% (2-3 days a week on the road) including possible overnight travel

Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve Axon’s strategic objectives
Develop and maintain client relationships to ultimately drive revenue growth
Develop and execute account strategy by collaborating with account team to deliver stronger, more relevant value propositions
Cultivate customer relationships and ensure effective service delivery to accounts
Focus on customer’s satisfaction, know the customer’s business and workflows, develop proper contact network within accounts
Support execution of strategy at the account level
Work with and bring in experts/specialists where required
Oversee all account activities
Responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketing
Track customer activity in internal systems in order to execute on account strategy and identify additional opportunities
May provide customer product training as necessary
Accountable for individual expense budget management
Own account relationship and drive overall customer satisfaction for assigned accounts