Revenue Cycle – Credits Specialist

Revenue Cycle – Credits Specialist

Requirements

• 2+ years of experience in revenue cycle, credit balance resolution, or payment posting in a healthcare setting
• Strong understanding of EOBs and payment reconciliation
• Highly organized with excellent analytical and problem-solving skills
• Outstanding verbal and written communication abilities
• Proficient in excel
• Detail-oriented and able to manage multiple priorities in a fast-paced environment
• Use of Dentrix software will be considered an advantage

Responsibilities

• Analyze and resolve credit balances on accounts, ensuring accuracy and timeliness.
• Post payments and adjustments to patient ledgers, including insurance and member payments, with a focus on accuracy and timeliness.
• Coordinate and process voluntary and involuntary refund requests efficiently, maintaining high levels of accuracy.
• Document all transactions, generating detailed reports for audit purposes and regulatory compliance.
• Foster collaborative relationships with our studio teams to resolve discrepancies and sustain accurate account balances.
• Excellent communication skills.
• Any additional responsibilities assigned by RCM leadership.

Preferred Qualifications

• Use of Dentrix software will be considered an advantage