Leasing Specialist

Leasing Specialist

Requirements

• Any combination of experience, education or training that will assist the employee to successfully fulfill the required knowledge, skills and abilities.
• High School Diploma/and or GED
• Valid Driver’s License and acceptable driving record required
• Computer skills including MS Word, Power Point and Excel
• Advocate, organize, problem-solve and obtain results for residents.
• Ability to troubleshoot and prioritize work.
• Ability to remain calm and composed in stressful situations and exercise resolution skills where appropriate.
• Ability to work in a fast paced team environment.
• Effectively present information, and respond to questions from Residents, Supervisors, and other co-workers.
• Capacity to operate independently and resourcefully, taking initiative and exercising own judgment for majority of work.
• Communicate clearly and concisely, both orally and in writing.
• Strong organizational skills.

Responsibilities

• Responsible for answering phones and inquiries on housing availability and have the ability to speak confidently to all inquiries as to the various features offered.
• Scheduling and assisting with periodic inspections and conducting Move-In and Move-out inspections with the client.
• Responsible to pre-inspect homes as assigned by supervisor prior to a scheduled Move-in to assure clean, habitable conditions and to create a favorable first impression.
• An ability to explain the community benefits to clients.
• Will be familiar with the various floor plans and neighborhoods that are available to the various ranks on the waiting lists.
• Keeps accurate records of all inquiries and applications on the waiting list.
• Monitor and follow up on the status of applications and the applicant’s acceptance or rejection of homes within their eligibility.
• Ensure completion of all required documentation to process the application including completion of the Lease and Move-in packet as well as all required leasing reports.
• Ensure the Move-in packet is completed according to the guidelines with a completed Move-In Inspection, signed by both management and the resident, and in compliance with Fair Housing Laws.
• Maintain resident confidentiality and comply with code of ethics.
• Maintain mutually respectful, collaborative relationships with staff and residents.
• Attend appropriate internal and external meetings as assigned by supervisor.
• Enforces and adheres to company policies, rules and regulations.
• Participates in staff meetings and trainings as directed by supervisor.
• Perform other related duties and responsibilities as assigned.

Preferred Qualifications

• Preferred knowledge of housing specific software, i.e. Yardi, RealPage.