Senior HRIS Analyst

Senior HRIS Analyst

Requirements

• Bachelor’s degree or technical HR-related equivalent
• Minimum 5 years’ experience supporting cloud HR software applications in a configuration and troubleshooting role
• Strong experience in Microsoft Office tools including Excel
• Sound ethical judgment and the ability to be trusted to work with sensitive information
• Detail-oriented with good organization and project management skills
• Can operate independently and prioritize work requirements with little to no supervision
• Team player, self-starter, and motivated with the ability to multi-task while meeting deadlines
• Excellent interpersonal, verbal, and written communication skills and the ability to interact with a diverse group of team members, including HR staff, managers, technology professionals, and subject matter experts
• Ability to productively mentor teammates in areas of technical expertise
• Documenting recurring processes and solutions
• Possess strong analytical and problem-solving skills
• Practical understanding of the HR discipline including Benefits, Core HR, Learning, Payroll, Recruiting, and Talent Management

Responsibilities

• Respond to complex support and troubleshooting requests; respond to advanced support and troubleshooting requests as needed.
• Provide positive and effective customer service to end users including HR professionals, accountants, business leaders, and others dependent on our HR platforms.
• Triage requests based on severity to act with an appropriate level of urgency in resolving or escalating issues.
• Perform regular data maintenance which includes mass loading data or facilitating transactions in bulk.
• Serve as an escalation point for complex technical questions and issues worked on by teammates.
• Responsible for designing and configuring HR technology to support business needs and ensuring it is presented to team members in a professional, effective, simple, and aesthetically pleasing manner.
• Uphold processes and procedures to ensure the uniform, efficient, compliant, and effective management of the HRIS.
• Support vendor releases including impact analysis, testing new features, and identifying opportunities to leverage new functionality.
• Identify and fulfill needs for the development, implementation, and maintenance of training materials to support the HRIS.
• Author Workday reports for internal team audiences in support of maintaining Clayton’s HR technology.
• Network and engage with HRIS peers, industry groups, and other resources to stay abreast of trends to help Clayton innovate around its use of HR technology.
• Support and mentor teammates through applicable technical development.
• Design and facilitate system audits and proactive processes which protect data integrity and purpose.
• Actively participate conversations navigating project intake, scope development, and project planning.
• Serve as liaison between project team and HRIS Supervisor on applicable projects, when applicable.
• Serve as a technical lead for HRIS projects.
• Lead the formulation of stakeholder options, timelines, and accountability for assigned work.
• Utilize the team’s project and task-tracking tools to log work accurately.
• Maintain successful outcomes on multiple concurrent projects.
• Support and mentor teammates through technical obstacles and project organization.
• Other duties as assigned.

Preferred Qualifications

• Workday HCM experience preferred including business processes, calculated fields, and condition rules
• Experience documenting requirements, processes, and test cases preferred
• Experience working in an HCM supporting 10,000+ workers preferred