Network Operations Engineer II

Bachelor’s degree (B.S/B.A) from four-college or university and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience
Builds productive internal and external working relationships
Exercises judgment within defined procedures and practices to determine appropriate action
Understanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies
Understanding of preparing root cause analysis for any network and server outages
Programming and scripting capabilities
Strong communication skills, including the ability to work with service providers, colocation facilities, and ISPs around the world

Assist with global production content delivery network deployments
Participate in production and corporate network and internet peering strategies
Experience with server hardware technologies relative to content delivery performance and capacity
Day-to-day activities involve working on multiple vendor servers and various software and hardware issues
Handle traffic and any other queries raised by ISP/partners
Support team in handling switches for any incidents such as input errors, CRC, RMA etc.
Work with ISP/vendors on fixing any issues related to network
Participate in 24/7 support with other teams across the globe. Some weekend work may be required.
Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position.