Workforce Development & Training Specialist

Workforce Development & Training Specialist

Requirements

• Bachelor’s degree from an accredited school.
• Five (5) years of Workforce Development & training services or experience directly related.
• Requires a valid driver’s license.
• Knowledge of training and development.
• Knowledge of social service or wrap-around services that will benefit participants.
• Knowledge of Learning Management Systems (e.g., SAP SuccessFactors, LinkedIn Learning).
• Skill in communicating, both verbally and in writing and with technology.
• Skill in planning and coordinating the work of others.
• Skill in delivering speeches and facilitating training programs.
• Ability to utilize Microsoft Office products (e.g., Word, Excel, PowerPoint).
• Ability to plan and organize short-term and long-term training in simulated and live environments.
• Ability to effectively conduct training in classroom and work environments.
• Ability to work effectively with people with different professional backgrounds.
• Ability to network with internal and external stakeholders.
• Ability to communicate effectively with all levels within the organization.
• Ability to obtain a City driving permit.

Responsibilities

• Provides training and development services by implementing strategic training initiatives, curriculum design, training delivery, and group facilitation.
• Provides interpersonal expertise as it relates to training in various utility occupations.
• Assesses training and programming effectiveness to ensure participants’ performance is aligned with the skills they are taught.
• Creates, develops, and oversees the Apprenticeship and Career Training Academy and Co-op and Internship Programs.
• Coordinates and monitors the completion of training assignments for the Career Training Academy, Co-op, and Apprenticeships.
• Collaborates with Charlotte Water’s Human Resources team throughout the hiring process, including job matching.
• Conducts Apprenticeship and Career Training Academy program evaluations throughout development and operations phases.
• Processes and audits paperwork on the employee, apprentice, and intern training plans.
• Fosters professional relationships within industry at local, state, and national level, with particular focus on local partnerships.
• Contributes to annual planning and execution of workforce development program cycles, including training sessions and program events.
• Provides career pathing services, including coordinating cross-training opportunities such as job shadowing for employees.
• Coordinates meetings, calendars, and events around programming and communicates program details with community organizations and prospective candidates.
• Supports One Water People Strategy initiatives as needed.
• Performs other related job duties as assigned.

Preferred Qualifications

• Experience assisting individuals in the workplace with career development.
• Knowledge and application of coaching strategies.
• Ability to assess program gaps and opportunities for continued program growth.
• Possess Working Smart Train-the-Trainer certification or provided soft skill training.