Applications Analyst

Company	Phelps Health
Location	New Mexico, USA, Washington, USA, Kansas, USA, Pennsylvania, USA, North Dakota, USA, Oregon, USA, Delaware, USA, Iowa, USA, California, USA, Vermont, USA, Wyoming, USA, Texas, USA, Montana, USA, Jackson Township, NJ, USA, Florida, USA, Waterbury, CT, USA, Nevada, USA, South Carolina, USA, South Dakota, USA, Georgia, USA, Arizona, USA, Concord, NH, USA, Mississippi, USA, Tennessee, USA, Virginia, USA, Arkansas, USA, Minnesota, USA, Colorado, USA, Nebraska, USA, Rhode Island, USA, Utah, USA, Kentucky, USA, West Virginia, USA, New York, NY, USA, Maryland, USA, Hawaii, USA, Wisconsin, USA, Maine, USA, Massachusetts, USA, North Carolina, USA, Oklahoma, USA, Missouri, USA, Ohio, USA, Indiana, USA, Louisiana, USA, Alaska, USA, Michigan, USA, Illinois, USA, Alabama, USA, Idaho, USA
Salary	$Not Provided – $Not Provided
Type	Full-Time
Degrees	Bachelor’s
Experience Level	Junior, Mid Level

High school diploma or equivalent required
Bachelor’s degree in Healthcare Administration, Public Health, Mathematics, Healthcare Informatics or Computer Science preferred
Excellent customer service skills including the ability to communicate effectively verbally and in writing
Demonstrated ability to reach a goal including the ability to develop an action plan and adhere to deadlines
Demonstrated ability to gather information from multiple sources, analyze applicability and appropriateness, and develop an efficient workflow
Excellent interpersonal, communication, leadership, and change management skills to establish and maintain positive and productive working relationships
Demonstrated ability to analyze large data sets, use data to draw conclusions, assess performance metrics and/or write reports including the use of data visualization and manipulation tools such as Excel, SQL, Tableau, etc. preferred
Work experience within information technology or an applicable area of healthcare preferred
Experience with EMR/Third Party System support, training, build, or configuration preferred
Epic: Certifications in one or more Epic applications preferred. Upon hire, must obtain Epic certifications within 3 months from last day of training within Epic role
Other Third Party Systems: Certification and/or Training as required based on the designated third party systems needs/requirements

Analyze workflows and understand business requirements to recommend suggested system configuration with one or more applications
Analyze and present new functionality to operations
Execute the system configurations based on the operational decisions while following change control processes to enable the EHR and designated third party application systems to function as intended
Work collaboratively with the Epic Security Analyst to ensure staff have the appropriate access and security to perform their job duties
Collaborate closely with Information Technologies for installation, troubleshooting, and maintenance of compatible devices to support the EHR and designated third party application systems
Research and resolve problems and questions from staff and identified reportable issues
Provide daily and on-call support and maintenance of the EHR and designated third party application systems
Facilitate collaboration with key stakeholders to assist in the improving and maintaining efficient workflows
Create and perform testing for all system configurations including upgrades and meet target deadlines
Use available resources to enhance knowledge and expertise
Fulfill additional integrated roles as requested

Demonstrated ability to analyze large data sets, use data to draw conclusions, assess performance metrics and/or write reports including the use of data visualization and manipulation tools such as Excel, SQL, Tableau, etc. preferred
Work experience within information technology or an applicable area of healthcare preferred
Experience with EMR/Third Party System support, training, build, or configuration preferred
Epic: Certifications in one or more Epic applications preferred
Other Third Party Systems: Certification and/or Training as required based on the designated third party systems needs/requirements