MECM Patching Lead

MECM Patching Lead

Requirements

• Must have Active Secret Clearance.
• DoD 8140 compliance; Microsoft certifications related to MECM/SCCM and Windows Server strongly preferred.
• 10+ Years of relevant experience (Bachelor’s degree in relevant field may be substituted for 5 years of relevant experience).
• In-depth knowledge of Windows operating systems and Microsoft update technologies.
• Strong understanding of IT security principles and patch management best practices.
• Experience with PowerShell scripting for automation of patching processes.
• Familiarity with Windows Server Update Services (WSUS) and Microsoft Update Catalog.
• Excellent analytical and problem-solving skills.
• Strong communication abilities and experience working in cross-functional teams.
• Excellent problem-solving and analytical skills.
• Strong communication and team collaboration abilities.
• Experience testing, deploying, and troubleshooting the installation of Microsoft and third-party software updates.
• Experience managing a large MECM infrastructure.
• Experience managing Windows Servers and Workstations.
• Experience working in a DoD environment.
• Familiarity with STIG requirements.
• Familiarity with ITILv4.
• Familiarity with Agile Scrum methodologies.

Responsibilities

• Develop, implement, and maintain a comprehensive patch management strategy using MECM.
• Plan, schedule, and oversee the deployment of security updates, hotfixes, and service packs across the organization’s IT infrastructure on the SIPR network to meet DAF mission requirement.
• Manage the entire application patching lifecycle, while tracking all relevant SLA/SLRs and provide reports as required.
• Create, test, and optimize patch deployment packages and task sequences.
• Monitor patch compliance and generate reports for management and auditing purposes.
• Troubleshoot complex patching issues and provide timely resolutions.
• Collaborate with security teams to address vulnerabilities and ensure timely patching of critical systems.
• Stay informed about the latest security threats, Microsoft updates, and industry best practices.
• Develop and maintain documentation for patching processes, procedures, and policies.
• Mentor and train team members on MECM patching best practices and techniques.
• Participate in change management processes and ensure minimal disruption to business operations during patch deployments.
• Establishing procedures based on industry best practices for both routine and zero-day patch management.
• Deploy applications and application updates based on defined criteria.
• Remediate issues related to failed patches or applications and conflicts related to patching.
• Create documentation/SOPs for new procedures and manual steps to complete tasks for soft hand-offs and cross-training of support personnel.
• Operate and maintain the overall MECM infrastructure supporting the enterprise.
• Collaborate with DAF enterprise and program security teams to ensure requirements are met within allotted timeframes.
• Communicate effectively and collaboratively with customers, stakeholders, and peers.

Preferred Qualifications

• Experience with ServiceNow
• Experience with third-party patching solutions and vulnerability management tools.
• Knowledge of cloud-based patching solutions (e.g., Microsoft Intune).
• Familiarity with compliance standards such as HIPAA, PCI-DSS, or ISO 27001.
• Familiarity with Agile methodologies.