Senior Account Executive

Senior Account Executive

Requirements

• Knowledge of Microsoft Office, including Word, Outlook, Excel, and Power Point.
• Knowledge of procurement and merchandising aspects of the food retail business.
• Strong analytical skills required.
• Effective communication (verbal and written), interpersonal and team playing skills.
• Ability to be influential, negotiate, and establish positive working relationships across the organization and with all levels of management.
• Willing to work outside normal business hours and very occasional weekend when necessary.

Responsibilities

• Maximize sales with existing customer, using the C&S programs and apply individual knowledge and experience in both retail and wholesale to increase sales and gross profit for our customer.
• Establish and follow an escalation process to ensure the customer and the C&S partners are aware of all inventory issues that have the potential impact the business, and identify and implement process improvements to eliminate or minimize inventory issues that might negatively impact the business and track and report on results weekly in the following areas: Leftover Ad Inventory, Dead/Excess Inventory, Unauthorized/Reserve Inventory Management, Discontinued, Slow Moving and Close Coded Items.
• Build working relationship with C&S regional staff and customer. Understand the obstacles and challenges from both sides in order to resolve issue and find solutions.
• Manage, report and facilitate capacity planning across all C&S warehouse locations on a daily, monthly, quarterly basis.
• Resolve issues relating to billing and weekly statements. Requiring the knowledge and the resources to find solution to customer financial questions.
• Coordinate and participate in scheduling and delivery issues. Work with Transportation to establish and adjust schedules, particular for seasonal and holiday changes.
• Lead relationship management and issue resolution with customer senior leadership.
• Prepare materials and participate in customer business reviews.
• Manage distribution smoothing across all warehouse locations based on capacity plans; communicate final plans back to the customer. Coordinate between customer and C&S special buy programs, such as shipper program, holiday candy, seasonal events, and holiday items. Monitor and report daily volume based on capacity plan; troubleshoot and in act capacity contingency plan if required.
• Manage direct reports.

Preferred Qualifications

• 5-7: Grocery wholesale or grocery retail experience preferred; Retail sales or account management experience a plus.