Senior Services Account Executive

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
Minimum 12 years of previous services sales experience gained within a SaaS software or solution sales organization (or reasonably equivalent)
New account sales focus, operating independently to identify new opportunities
Existing relationships in large enterprise accounts a plus
Demonstrable track record of achieving Services, Success, or Training sales targets
Ability to communicate and collaborate across lines of business and multiple customer and partner personas, including executives
Strong operational command – managing end-to-end franchise
Travel up to 50% (depending on geography/region)

Collaborate with software sales account teams, Customer Excellence Group team members, and our eco-system of delivery partners
Develop and execute a services sales strategy in the designated territory with a target account list
Proactively create new Services opportunities in both new and installed base customers
Create pipeline and manage end-to-end forecasting process for Services opportunities
Serve as a trusted advisor to the customer by understanding their existing and future digital transformation roadmap and driving the right mix of ServiceNow services to meet their needs
Arrange and conduct Executive and CxO services-related discussions in alignment with the account strategy
Lead extended team in solutioning and scoping, and proposal development
Execute value-based selling methodology for Services opportunities