Principal Product Operations Program Manager

Principal Product Operations Program Manager

Requirements

• 5+ years of experience: Proven expertise in product operations, technical program management, or equivalent product delivery roles.
• In-depth knowledge of product development: Understanding of systems needed for SaaS, enterprise, or product launches.
• Leadership through influence: Ability to navigate ambiguity and lead in fast-paced environments.
• Experience in key workflows: Managing legal compliance, release readiness, and beta execution.
• Framework design skills: Track record of crafting scalable frameworks across teams and initiatives.
• Strategic approach with executional follow-through: Transform complex problems into structured plans.
• Outstanding communication: Talent for simplifying complexity for diverse collaborators.
• System crafting proficiency: Skilled at crafting repeatable systems for progress tracking, alignment, and collaborator visibility.
• Independent operation: Comfortable owning outcomes end-to-end.
• Agile and SAFe expertise: Experience with sprint-based delivery models.
• Tool proficiency: Strong working knowledge of Jira, Confluence, and collaborative tools (Slack, Miro, etc.).

Responsibilities

• Take charge of the operational flow for GenStudio for Performance Marketing: Ensure alignment across roadmaps, dependencies, quarterly planning, and execution achievements.
• Ensure Jira remains the definitive source of information: Establish tagging guidelines, status norms, achievement monitoring, and reporting dashboards for efficient operations.
• Lead SLC governance: Coordinate achievement reviews, approvals, legal compliance, and quality checkpoints to ensure flawless execution.
• Track and implement objectives and key results: Ensure alignment between quarterly goals, roadmap priorities, and execution achievements across the product organization.
• Coordinate across teams: Work with Product, Engineering, Design, and GTM teams to ensure clear scope, timelines, and execution plans.
• Facilitate executive-level reviews: Communicate progress, surface risks, and align on tradeoffs with senior leadership.
• Orchestrate structured beta programs: Synthesize insights from strategic customers into roadmap decisions.
• Define and manage program structures: Set goals, deliverables, and accountability for cross-cutting initiatives.
• Drive continuous improvement: Identify and remove operational friction to improve cross-functional collaboration.
• Support business operations: Coordinate QBRs, planning cadences, collaborator interlocks, and reporting.
• Produce high-quality artifacts: Build documentation that enables alignment and decision-making.
• Advocate for standard methodologies: Encourage excellence throughout the product tool stack.
• Foster a culture of collaboration: Ensure visibility, transparency, and teamwork across all involved teams.

Preferred Qualifications

No preferred qualifications provided.