Branch Manager II

Branch Manager II

Requirements

• Bachelor’s Degree: Accounting, Business, Economics, Law, Computer Science or other related field required (an equivalent combination of education and experience may be considered)
• 4 or more years of bank branch leadership and operations experience required
• 2 or more years of experience in a supervisory/management role leading a project, process or team required
• Advanced knowledge of retail product philosophy, policy, procedures, documentation and systems
• Thorough knowledge of all retail products and services
• Considerable knowledge in all facets of the consumer lending process
• Proven client service, interpersonal, and relationship building skills
• Effective verbal and written communication skills; proper phone and email etiquette required
• Effective selling, cross selling and referral skills
• Demonstrated success in sales and business development
• Demonstrated ability to develop and manage income and expense budgets; proficiency in MS Word and Excel
• Strong mathematical, analytical, problem solving, and negotiation skills
• Ability to analyze client credit data and other related financial information
• Demonstrated ability to train employees in client service, sales, operations, product knowledge, and consumer loans
• In-depth knowledge of management and supervisory principles, policies, and legal requirements
• Demonstrated leadership, team building, and management skills
• Knowledge of state and federal laws and regulations related to banking

Responsibilities

• Manage the efficient daily operation of a branch office, including sales, operations, consumer/small business lending, high client service levels, security and safety in accordance with the Bank’s objectives
• Develop new deposit and loan business
• Provide a superior level of client service and promote the sales and service culture through coaching, guidance and staff motivation
• Achieve individual and branch sales goals through new business sales, referrals, and account retention
• Provide leadership, training, and supervision; delegate day-to-day operations to the Branch personnel
• Attain established Bank and branch goals through active participation in the Banner Way Sales Management and Sales Management Systems programs
• Partner in community activities to increase the Bank’s visibility and enhance new and existing business opportunities
• Conduct observations and coaching sessions with the sales team on a regular basis to help develop new business
• Perform outbound business calls on prospects and clients to understand their current and future financial needs
• Oversee the sales of Consumer and Business Credit cards, Account Analysis, and Treasury Management Services; sell and setup Merchant Services and handle existing Merchant Services issues
• Drive the branch to perform at 100% during Bank and Division Sales Campaigns; conduct branch promotions to build momentum for core account growth
• Comply with, and ensure staff follows, policies, procedures, security requirements, and government regulations

Preferred Qualifications

No preferred qualifications provided.