Systems & Process Specialist – Merchandise Planning

Systems & Process Specialist – Merchandise Planning

Requirements

• 3+ years’ work experience in a merchandise planning or demand planning focused role
• Experience in retail math and developing reports for analysis and decision making
• Prior implementation experience
• Strong project management skills
• Solid knowledge of Enterprise Resource Planning (ERP) systems and order management processes
• Advanced analytical skills, with a strong aptitude for spreadsheets
• Excellent written and verbal communication skills, and exceptional attention to detail
• Ability to travel internationally as required
• Proactive in identifying the root cause of issues and developing solutions
• Ability to balance autonomy and collaboration

Responsibilities

• Identifying gaps between business requirements and merchandise planning systems; partnering with the business in leading the evaluation of potential vendor systems to address gaps, as required
• Identifying or defining the required information to enable SAP’s integration with existing and future systems, including but not limited to merchandise planning systems
• Acting as the point of contact and representative for merchandise planning for other project teams, ensuring end-to-end needs are considered across proposed business processes and solutions
• Guiding both business and technical teams to ensure best practices and process optimization are considered throughout the project design stage
• Documenting the current and future state of all merchandise planning business processes impacted by Merchandise Planning and Allocations (MP&A) systems and tools
• Identifying newly required processes, defining scope of change required and initiating change within the business, to ensure successful implementations
• Leading business case creation for new functionality or maintenance of current practices, as required
• Communicating the end-state consistently to the project team, and notifying project leadership of any challenges to the plan
• Supporting project teams with the planning and execution of system integration testing (SIT) and user acceptance testing (UAT), including design of test scenarios, validation and business engagement
• Ensuring maintenance of user guides and online help tools, including standard operating procedures (SOPs) and process mapping using standard templates
• Guide and make recommendations on required system capabilities that drive progress towards our future strategic objectives
• Exercise independent judgement and provide guidance to business stakeholders when faced with complex problems or choices between technical solutions
• Utilize planning and system expertise to support and provide guidance to the Merch Planning end-users

Preferred Qualifications

• Excellent collaborator, able to work effectively within a team
• Adaptable and forward thinking
• Able to step in and take charge with minimum instruction
• Able to prioritize and manage multiple tasks within tight deadlines
• Inspire breakthrough thinking and continuous improvement
• Seek the best (but sometimes not the easiest) solutions, with an unwavering commitment to do what is right