Leave of Absence Analyst

Leave of Absence Analyst

Requirements

• 3-5 years of experience in US disability/leave administration and ADA accommodation or previous experience in an HR generalist or employee relations role.
• Previous management or lead experience a plus.
• Deep understanding and application of federal and state disability and paid family leave laws (i.e., ADA, FMLA, PWFA, CFRA, etc.).
• Thorough understanding of the leave laws in a multi-state environment.
• Analytical Reasoning/Attention to Detail – Must demonstrate an ability to examine and analyze data/information, discern variations/similarities, and be able to identify trends, relationships and causal factors, as well as grasp issues, draw accurate conclusions, and solve problems.
• Independent worker and must be able to regularly exercise discretion, handle conflict, be adaptable, and firm when required.
• Must be able to maintain confidentiality of protected and sensitive data and ensure compliance with HIPAA.
• Exceptional critical thinking and problem-solving skills. The ability to analyze complex questions and determine the best course of actions or recommendation.
• Excellent oral and written communication skills. Able to effectively communicate with employees at all levels from senior management to junior-level employees. Ability to facilitate meetings or training.
• Organized, detail oriented and able to manage multiple priorities in a fast-paced environment.
• Ability to listen and ascertain the needs of employees; ability to find and communicate accurate information concerning process, policies, and procedures; ability to respond tactfully and courteously.
• Ability to take initiative, be resourceful and make decisions under pressure, in a fast-paced environment.
• Must have proficiency in MS Office skills including Excel, Word and PowerPoint and Outlook. Within Excel – use of VLOOKUP, formulas, and other analytical tools in order to analyze, reconcile, and present data.

Responsibilities

• Manages the interactive process by ensuring compliant recordkeeping, review of medical information, and facilitating open interactive dialogue with team members. Exploration of alternative solutions, developing well-informed recommendations and guiding decision making of team member requests, ensuring fair and consistent handling of accommodation.
• Assists in workflow management, reviewing and reconciling leave/ADA reporting to ensure compliance and return to work solutions. Holds routine team meetings to ensure caseloads are managed timely.
• Manages escalated employee leave of absence inquiries and issues related to FMLA, Short Term Disability, Long Term Disability, Military, State, and other leave of absence programs.
• Compiles and analyzes leave and accommodation data to identify trends, key metrics, gaps in processes or compliance concerns and recommend/execute upon solutions.
• Conducts periodic reporting, performs data audits, reconciles pay discrepancies and adjusts absence data – all while ensuring data integrity and accuracy.
• Consults and communicates regularly with internal HR partners, management and key stakeholders to educate and resolve concerns.
• Ensure compliance with government regulations, including state disability and family leave programs, ADA, PWFA, FMLA and remains current with new and changing state leave programs to ensure compliance. Assists with execution of new state leave programs.
• Updates internal HR systems accurately to ensure appropriate recordkeeping.
• Maintain up-to-date knowledge of relevant state leave/ADA/PWFA regulations and serve as a subject matter expert.
• Develops processes, tools, guides and communications l as necessary to ensure compliance, improve operational efficiency or the team member experience.
• Supports the team’s evolution in developing a best-in-class operating model, recommending solutions to help create structure, role definition and system enhancements.
• Process State Disability Claims as necessary.
• Participates/drives special projects or assignments as needed.

Preferred Qualifications

• Experience in administering a CA VDI Plan and other state disability offsets preferred.
• Prior Workday experience working with leave, payroll and ADA reporting preferred.