Administrative Staff Supervisor

Administrative Staff Supervisor

Requirements

• Four years of experience performing progressively responsible office, administrative, or clerical duties
• One year of supervisory experience
• High School Diploma or GED
• Post-secondary education may substitute for the required experience on a year-for-year basis
• The selected candidate must possess or be able to obtain a valid Arizona driver’s license by the time of hire.

Responsibilities

• Provides oversight and performance management of staff, ensuring the timely completion of assignments.
• Audits workloads for accuracy and completion, including handling calls, mail, procurement card transactions, and case file reviews.
• Guides Administrative Specialists on complex calls and situations, ensuring compliance with County and departmental policies and procedures.
• Supervises all aspects of staff management, including recruiting, onboarding, training, developing, disciplining, and reviewing timecards.
• Directs meetings and conferences internally and with external stakeholders, representing the Public Fiduciary or addressing specific case needs.
• Maintains comprehensive knowledge of staff duties to ensure compliance with applicable rules, regulations, and laws.
• Composes and prepares correspondence, reports, and written materials for both public and private agencies.
• Monitors staff time and accountability, ensuring adherence to policies and identifying areas for process improvement.
• Mentors and coaches’ administrative staff, fostering a collaborative environment and supporting professional growth.
• Addresses staff concerns and resolves conflicts, ensuring a positive and productive work environment.

Preferred Qualifications

• Associate’s degree or higher
• Six years of experience performing office, administrative, and clerical duties
• Two years of supervisory experience
• Intermediate to advanced proficiency in Microsoft Word, Excel, PowerPoint, and Outlook