Network Operations Lead

Network Operations Lead

Requirements

• 15+ years of work experience operating, deploying, and designing large-scale network and content distribution infrastructure.
• Expert experience in organizational and digital transformation initiatives at both the strategic and tactical levels.
• Experience influencing strategy at the functional, operational and corporate levels across network architectures used for content distribution and high-bandwidth, low-latency applications.
• Demonstrated knowledge of TCP, IPv4/6, Routing Protocols, infrastructure architectures, and related network services.
• Familiarity with physical data center design: rack elevations, cabling, fiber optics, power/cooling, and facility infrastructure.
• Expert experience leading and contributing to large-scale cross-functional projects and organizational ‘big bets.’
• Bachelor’s degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience.

Responsibilities

• Provide expert root cause and corrective action leadership to resolve any and all operational issues found across infrastructure architectures, hardware platforms, and vendor performance.
• Participate in cross-organizational design reviews and make recommendations to support operational strategy—including business or technical problems that need to be solved.
• Lead highly cross-functional infrastructure projects/programs/functions in a matrix organization covering a range of areas (data center, network, infrastructure, logistics, supply chain, compliance, legal, and software system engineering).
• Represent organization and manage interaction with third party hardware, co-location and managed service partners.
• Work closely with the infrastructure product teams and ensure alignment of New Product Introduction, operational integration, and operational support strategy.
• Lead business risk management alignment and change management at the organizational level for edge infrastructure use cases.
• Build and nurture strategic business relationships with key internal and external stakeholders, partners, and vendors.
• Directly contribute ideas and project scope to explore emerging products and technologies to evolve the business.
• When appropriate, provide hands on management and leadership during analysis, goal definition, design, solution development, plan socialization, testing, implementation, and post implementation phases.
• Manage an organizational roadmap process and strategy to deliver innovation and operational performance over the half-year, annual, and multi-year timeframes.
• Travel up to 25%.

Preferred Qualifications

• BS or MS in Computer Science or Computer Engineering or Electrical Engineering.
• Experience providing technical guidance and requirements to external vendors.
• Experience influencing organizational and functional design in dynamic environments.
• Experience with purchasing, negotiating and end-to-end supplier management, such as managing global RFPs and contract negotiations.