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Learning Associate

June 13, 2025June 13, 2025

Learning Associate

CompanyCengage Group
LocationOntario, Canada
Salary$50000 – $60000
TypeFull-Time
DegreesBachelor’s
Experience LevelJunior, Mid Level

Requirements

  • Highly flexible and adaptable to change.
  • Driven to succeed.
  • Excellent ability to actively listen and collaborate with both external and internal customers.
  • Strong presentation skills.
  • Comfortable applying technology for performing routine job tasks and for product demonstration purposes.
  • Outstanding organizational and time management skills.
  • Proficiency in PC and Microsoft Office applications, including Excel and Power BI.
  • A university degree or equivalent experience is required.

Responsibilities

  • Plan, coordinate, and prioritize sales strategies to achieve established sales targets.
  • Develop and maintain a Territory Plan for the assigned open territories applying sales tools and resources including the sales force CRM (Salesforce).
  • Work with other sales personnel, including Account Executives, Regional Sales Managers, and the Digital Solutions team, to achieve open territory and regional sales goals.
  • Participate in the planning process to develop fully informed Region Business Plans to prioritize and improve the use of team resources.
  • Develop and follow through on daily plans to optimize sales potential within each open territory.
  • Represent and promote Cengage Learning products to all customers to achieve or exceed sales targets.
  • Prospect, qualify, and close sales by phone, email contact, and technology demonstrations.
  • Apply the Digital Selling Journey framework to advance sales calls and maintain relationships with key decision makers.
  • Support the sales team in growth efforts, including converting print sales to digital, eBook to Online Learning platforms, and bringing to bear knowledge of automated marketing.
  • Exhibit proficient use of technology communication tools.
  • Update and maintain our CRM (Salesforce).
  • Report to the Director of Sales as required.
  • Fulfill team support roles as required.
  • Communicate & coordinate effectively as required with other sales personnel.

Preferred Qualifications

  • At least two (2) years of successful sales (or customer interaction) experience.
  • Direct sales or marketing experience.
  • Prior publishing sales experience.
  • Experience with Microsoft Office applications like Excel and Power BI.
  • Knowledge of automated marketing.


TaggedBachelor'sCengage GroupCustomer SuccessFinance & Operations & StrategyJuniorMid LevelSales & Account ManagementSales Development Representative

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