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Learning Associate
Company | Cengage Group |
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Location | Ontario, Canada |
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Salary | $50000 – $60000 |
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Type | Full-Time |
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Degrees | Bachelor’s |
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Experience Level | Junior, Mid Level |
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Requirements
- Highly flexible and adaptable to change.
- Driven to succeed.
- Excellent ability to actively listen and collaborate with both external and internal customers.
- Strong presentation skills.
- Comfortable applying technology for performing routine job tasks and for product demonstration purposes.
- Outstanding organizational and time management skills.
- Proficiency in PC and Microsoft Office applications, including Excel and Power BI.
- A university degree or equivalent experience is required.
Responsibilities
- Plan, coordinate, and prioritize sales strategies to achieve established sales targets.
- Develop and maintain a Territory Plan for the assigned open territories applying sales tools and resources including the sales force CRM (Salesforce).
- Work with other sales personnel, including Account Executives, Regional Sales Managers, and the Digital Solutions team, to achieve open territory and regional sales goals.
- Participate in the planning process to develop fully informed Region Business Plans to prioritize and improve the use of team resources.
- Develop and follow through on daily plans to optimize sales potential within each open territory.
- Represent and promote Cengage Learning products to all customers to achieve or exceed sales targets.
- Prospect, qualify, and close sales by phone, email contact, and technology demonstrations.
- Apply the Digital Selling Journey framework to advance sales calls and maintain relationships with key decision makers.
- Support the sales team in growth efforts, including converting print sales to digital, eBook to Online Learning platforms, and bringing to bear knowledge of automated marketing.
- Exhibit proficient use of technology communication tools.
- Update and maintain our CRM (Salesforce).
- Report to the Director of Sales as required.
- Fulfill team support roles as required.
- Communicate & coordinate effectively as required with other sales personnel.
Preferred Qualifications
- At least two (2) years of successful sales (or customer interaction) experience.
- Direct sales or marketing experience.
- Prior publishing sales experience.
- Experience with Microsoft Office applications like Excel and Power BI.
- Knowledge of automated marketing.