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Senior Associate – Change Risk Assessments – Program Management & Governance

Senior Associate – Change Risk Assessments – Program Management & Governance

CompanyCapital One
LocationMcLean, VA, USA, Richmond, VA, USA, New York, NY, USA
Salary$99100 – $135700
TypeFull-Time
DegreesBachelor’s
Experience LevelMid Level

Requirements

  • Bachelor’s Degree or military experience
  • At least 2 years of experience in project or process management, or a combination
  • At least 2 years of experience supporting, partnering, and interacting with internal business clients
  • At least 2 years of experience planning and leading risk assessments or audits, or a combination
  • At least 2 years of experience working with Google Suite

Responsibilities

  • Collaborate with leadership and internal partners to create, socialize, and mobilize against the CDRA team’s strategies and initiatives in a thoughtful way
  • Drive the governance and execution of the program’s roadmap and help ensure timely deliverable of milestones and key imperatives
  • Support and lead multiple moderate to large horizontal priorities, programs, and special projects across the team concurrently
  • Connect dots across multiple leaders to understand and aggregate impacts to the business
  • Support the team’s horizontal governance processes, including recruiting, budgeting, reporting, events planning, training, and communications
  • Oversight of reporting routines, including support for monthly business reviews and ad hoc data requests
  • Resolution of escalations as well as further escalation, as needed
  • Relationship management with stakeholders, including holding ongoing check-ins, to ensure that questions and concerns are addressed and that they remain supportive and engaged.
  • Partnership with leadership on the definition and implementation strategy efforts, including education campaigns and process improvements, to ensure that the program areas remain well-managed and efficient
  • Uphold the team’s brand and reputation
  • Support interactions with Internal Audit and Regulatory agencies related to our work, as applicable.
  • Participate in and execute other special projects for the team on a periodic basis.
  • Own and direct work across teams to ensure high quality, on time delivery

Preferred Qualifications

  • 3+ years of experience in program, process, or risk management, or a combination
  • 3+ years of experience in process, controls, process quality or audit management, or a combination
  • 3+ years of experience supporting, partnering, and interacting with internal business clients
  • 2+ years of experience with JIRA or other Agile software solutions
  • PMP, Lean, Agile or Six Sigma certification